Keep the equipment information together
Create a simple record with the pump model, filter model, supplier, installation date and service contact. Store the instructions and warranty terms with it.
Record the operating settings agreed with your installer. A clear baseline helps when the owner, service provider or supplier later needs to discuss a change.
Record useful observations
Note unusual noise, visible leaks, error messages and changes in circulation. Where the system has a pressure gauge, record the normal reading and the operating setting at which it was taken.
A short note with a date is more useful than a vague report that the pump has not been working well for some time.
Follow the maintenance instructions
Routine tasks depend on the model and the installation. Keep debris baskets clean as directed, and keep motor ventilation unobstructed. Before opening equipment, isolate power and follow the pressure release instructions.
Ask a qualified technician to handle electrical work and internal faults. Do not turn a routine maintenance record into a reason to dismantle unfamiliar equipment.
Use the record for support
When contacting COREX, share the model, observations and any previous service work. Include photographs where relevant. This helps the team understand the enquiry and identify the documents or part information to request next.
Useful details to keep
- Equipment record
- Pump and filter model details
- Operating record
- Settings and routine observations
- Service record
- Dates, findings and work completed
- Support enquiry
- Model, symptoms, photographs and location
Further reading
Pacific Northwest National Laboratory: equipment care guidance
This reference supports general equipment principles. Use the instructions for your actual COREX model when selecting, installing or maintaining it.
Your next step
Send your model or pool requirements, quantity and delivery location to COREX. The team can discuss product information and the appropriate supply contact.
Send an enquiry