Start with the equipment already in the market
Use service records, customer enquiries and installed model information to see which equipment is being maintained in your area. Ask technicians to record the full model name and part reference when they request a replacement. Similar-looking parts can have different fits.
Separate confirmed parts from guesses
Create a list with the equipment model, part number, description and the source used to confirm compatibility. Note whether a reference came from a model document, a nameplate or a technician’s inspection. Keep uncertain matches out of the confirmed stock list until the supplier verifies them.
Plan quantities around evidence
Review past sales, repeat service requests, supplier lead times, minimum order quantities and the cost of holding stock. Keep the list focused on parts linked to equipment you actually support. Revisit it as models, customer demand and supply conditions change.
Confirm the supply details before ordering
Ask for the exact part references, compatible models, available quantities, price, lead time, delivery terms and any return conditions. For a COREX enquiry, include your company, market, installed models, the part list and expected quantities. COREX can confirm the information available for the request.
Useful details to keep
- Product
- Exact model and included items
- Destination
- Country, city and delivery needs
- Commercial terms
- Price, payment and supply scope
- Support
- Instructions, warranty and enquiry contact
Your next step
Send your model or pool requirements, quantity and delivery location to COREX. The team can discuss product information and the appropriate supply contact.
Send an enquiry